Client Testimonials

In a word, CiCi is amazing. I found her through a friend's referral. She was immediately responsive and helpful. She shared multiple properties that met my company's requirements as well as my personal requirements. This is my second year in China, and I moved from Shanghai to Hangzhou. CiCi is incredibly thoughtful and easy to work with. She even sacrificed her time during the weekend to help me get settled into my new apartment. I give CiCi 5 stars, and strongly recommend her. ?

We contacted Tina online at the beginning. From our‑very first meeting, I could tell how professional she was, which earned my full trust. She put in tremendous effort and thorough research to find me a suitable apartment. Throughout the whole process, Tina was patient, reliable and highly‑professional. Her after‑sales service is also excellent. I would highly recommend her to anyone looking for a rental property.

She is ... Efficient - Got an me a good apartment in a limited amount of time. Helpful - When it comes to communicating with the landlords whether it is about an invoice or apartment furniture. Professional - When dealing with housing lease, contract stipulations etc.

A very good realtor, always ready to help and always in touch, I work as a model myself, if my friends want to rent an apartment, I always recommend her?

Excellent service! Tina was professional, responsive and made the entire rental process smooth. Tina found the perfect place for us as we had lots of restrictions. Helped us to communicate with the landlord very efficiently. We've been with Hangzhou Plus for 10 years and they have always helped us with all our requirements. Highly recommend!

Thank you so much, Tina! You arranged everything in advance for me. It has been such a pleasant renting experience and your service is highly recommended.

Sherry was absolutely fantastic throughout my apartment search in Hangzhou. From the beginning, she was professional, patient, honest and genuinely focused on helping me find a place that suited my needs rather than simply trying to close a deal. She took the time to understand my budget, work location and payment requirements, arranged several viewings, explained everything clearly, and went back and forth with landlords to negotiate on my behalf. Even when some of the apartments I really liked didn't work out because of timing or lease terms, she continued helping without ever making me feel pressured. Relocating to a new city can be stressful, especially as a foreigner navigating different rental requirements, but Sherry made the whole process much easier and more comfortable. Her communication was excellent, and I really appreciated how supportive and transparent she was throughout. I would happily recommend Sherry to anyone looking for an apartment in Hangzhou. Thank you for all your help and for making the experience such a positive one!

Working with Sherry has been absolutely fantastic. I moved to China feeling anxious about where I would be living and she helped me out in person and over the phone every step of the way. I truly would have been so lost without her. Its always nice to know that I am not alone with my confusion because she always lends a helping hand. Thank you so much for your help throughout my process here. I truly would not have been able to do this without you.

Sherry did, an awesome job showing me, the available apartments andthe area. Such a great warm welcome to Hangzhou deserves, A five star review. Thank you

I'm really happy that Agnes is the one who helped me to find apartment. She's really responsible: always answer my messages in no time, find a solution for any problems, communication with her is pleasant and friendly. I would like to use services of HangzhouRent in future because of experience of trust and responsibility.

Great service! Kyle was friendly, professional, and always quick to respond. He helped us find a beautiful apartment and made the whole process easy and stress-free. We highly recommend Kyle to anyone looking for a home in Hangzhou. Thank you again!

Cici: The Exceptional Housing Agent Every Foreigner in Hangzhou Needs In the bustling expat community of Hangzhou, finding the right home can feel like navigating a labyrinth of language barriers, cultural nuances, and unfamiliar rental practices. From the moment I first contacted her +/- 7 years ago, it was clear she operated on an entirely different level. Cici isn鈥檛 just a housing agent; she鈥檚 a dedicated partner who truly understands the unique needs of foreigners settling into life in Binjiang or beyond. She is professional, hands-on, endlessly helpful, and deeply experienced. I recommend her to any foreigner without hesitation. My search began during a particularly busy period at work. I needed a new apartment closer to Hangzhou International School that would suit both my professional lifestyle and my family鈥檚 comfort, including space for our cats who were stressed from a recent move. What sets Cici apart is her professionalism. Every interaction is polished and reliable. She communicates promptly via WeChat, follows up on details, and maintains impeccable records of viewings, negotiations, and paperwork. When a minor issue arose with the internet installation post-move, she followed up persistently until it was resolved鈥攕omething many agents would consider 鈥渘ot their problem鈥?once the lease was signed. Her dedication extends to all matters regarding the rent: explaining fee structures clearly, mediating any disputes fairly, and ensuring both parties honor the agreement.For anyone relocating to Hangzhou鈥攚hether for work at international schools, tech companies in Binjiang, or simply to experience this beautiful city鈥擟ici is the agent you want on your side.