We recommend a three-step approach: 1. Try friendly communication first to explain the disturbance; 2. If ineffective, contact the property management butler for mediation; 3. If the situation is severe and persistent, you can call the police at 110.

No, barbecues are not permitted in the compound according to community regulations.

The battery is low. Please replace the batteries as soon as possible.

Please send a photo of your newest entry stamp page to your agent. Policies vary by local police station. Please confirm with your housing agent if a new registration is required.

Normally, international roaming is activated when we apply for the SIM card. However, charges will be much higher than in China, and rates vary by country/region.

First, check the main light switches inside the apartment. Second, check the circuit breaker box to see if any switches have been tripped or turned off.

Unplug the power from the modem/router, wait 5 minutes, then plug it back in. If the problem persists, please contact your housing agent to arrange a technician for inspection.

Yes, transport companies usually deliver directly to your door. If staying in a hotel, you must sign an agreement, pay a deposit and cleaning fee, and show vaccination records. For apartments, obtain landlord approval beforehand and confirm exit cleaning fees.

It is not recommended to drink tap water directly. We suggest drinking bottled water or boiling the tap water first.

We recommend the China Telecom Fusion Package (SIM card + Broadband). Once installed, you just need to pay the monthly mobile bill. Please consult the business hall or us for specific plans.

Yes, but you need to go to the bank counter. Please bring your passport, bank card, labor contract, tax payment certificate, and proof of income.

Obtain the account numbers for water, electricity, and gas, then bind them to Alipay or WeChat Pay. You can pay monthly or set up auto-pay. Please ensure your account has sufficient balance.

Log in to your mobile banking app and find the "Foreign Exchange Settlement" or "Currency Exchange" function to process the transaction.

1. Top up the balance on your phone. 2. Quickly press the red button on the gas meter twice. 3. Wait a few minutes, then restart the boiler (unplug and replug).

It usually means one of two things: 1. A notice for the bi-annual free safety inspection (you need to call to schedule). 2. The meter reader could not enter, and you missed the reading. You can take a photo of the meter for us, or pay it next time.

Please go to the Community Health Center in your residential area. No appointment is needed; bring the passport and vaccination book. We suggest checking their hours and confirming vaccine types with the doctor beforehand.

You can apply directly in the 12306 App for your own tickets. If you cannot use the App or need it for others, the passenger must bring their passport and order number to the station counter.

First, set the region in the App Store to Mainland China, then search again.

Youdao Translator—It supports simultaneous translation, and commonly used national languages can be selected. This software currently charges a fee: 18 yuan per hour for a monthly subscription, 128 yuan for an annual card, and 108 yuan for a six-month card.